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Home >> Faq >> Nothing prints out or color absence exists when new cartridge(s) are installed. Why does  
Nothing prints out or color absence exists when new cartridge(s) are installed. Why does it happen?
- Ensure that you have purchased the correct cartridge for your printer.
- Make sure the printhead works normally. Conduct printhead cleaning if it's dry or blocked.
- Make sure the yellow sealing label is removed before installation. Absolutely, make sure the air holes are printed for cartridges with a yellow pin attached (non-yellow sealing lable cartridge).
 
 
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