- The interface cable may not be securely connected. Turn off the printer and computer. Disconnect and reconnect the cable on both the printer and computer.
- Make sure the printer is directly connected to the computer and not through a pass through device such as a switchbox. Make sure the printer cable is fully-shielded and meets the printer's specifications (a fully shielded IEEE-1284.4, D4 mode, compliant parallel cable is recommended with a length of 6 feet or less if you are using a PC).
- If you are only experiencing the issue when trying to print from Windows, make sure you are using the correct driver. Select your default printer driver. Check for and delete any stalled print jobs. |
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